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Home › Responsible Gambling Policy

Legal & Transparency

Responsible Gambling Policy

Our safer-gambling commitments, warning signs, operator tools and provincial support resources.

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BonusCasino.ca legal information

Our safer-gambling commitments, warning signs, operator tools and provincial support resources.

On this page
  • Our Commitment
  • Signs of Problem Gambling
  • Tools Available at Licensed Operators
  • Provincial Support Resources
  • A Note on Age Verification
  • Contact Us
Need immediate support?

Use the provincial helplines listed below. Services are confidential and available independently of BonusCasino.ca.

Last updated: August 2026

BonusCasino.ca is committed to promoting safer gambling. Gambling should always be entertainment, never a way to make money or escape financial or personal difficulties. This page outlines our approach and directs you to real, provincial support resources.

Our Commitment

  • We only feature and link to operators that hold current, valid provincial registration or licensing (AGCO/iGaming Ontario, AGLC/Alberta iGaming Corporation, or BCLC’s PlayNow.com under IGCO oversight).
  • We do not target advertising or content at anyone below the minimum legal gambling age applicable in their province.
  • We include responsible gambling information and support resources across our provincial guides, not only on this page.
  • We do not use content, imagery, or messaging designed to encourage chasing losses, betting beyond one’s means, or treating gambling as a source of income.

Signs of Problem Gambling

Consider reaching out for support if you or someone you know:

  • spends more money or time gambling than intended;
  • feels the need to gamble with increasing amounts to feel the same excitement;
  • has tried to cut back or stop gambling without success;
  • gambles to escape problems or relieve difficult feelings;
  • lies to family or others about the extent of gambling;
  • has jeopardized a relationship, job, or opportunity because of gambling;
  • borrows money or relies on others to relieve a desperate financial situation caused by gambling.

If any of this feels familiar, provincial support is free, confidential, and available directly below.

Tools Available at Licensed Operators

Every provincially licensed or registered operator we feature is required to provide responsible gambling tools, which may include:

  • deposit, loss, and wager limits;
  • session time reminders and reality checks;
  • cooling-off periods;
  • self-exclusion, ranging from short breaks to permanent exclusion.

Ontario operates a centralized self-exclusion system through iGaming Ontario - excluding through any one iGO-registered operator applies across all registered operators simultaneously.

Alberta’s newly launched regulated market requires registered operators to integrate with the province’s self-exclusion framework as part of AGLC registration.

British Columbia’s Game Break program, enhanced in 2025 with an active reinstatement requirement, provides a single self-exclusion registration covering PlayNow.com and all BCLC-licensed land-based venues.

Provincial Support Resources

Ontario

  • ConnexOntario - 24/7 confidential support: 1-866-531-2600 | connexontario.ca
  • Responsible Gambling Council: responsiblegambling.org
  • iGaming Ontario Responsible Gambling: igamingontario.ca/en/player/responsible-gambling

Alberta

  • Alberta Health Services Addiction Helpline - 24/7: 1-866-332-2322 | albertahealthservices.ca
  • GameSense Alberta: gamesenseab.ca
  • Alberta Mental Health Help Line - 24/7: 1-877-303-2642

British Columbia

  • BC Problem Gambling Help Line - 24/7: 1-888-795-6111 | bcresponsiblegambling.ca
  • GameSense: gamesense.com
  • Game Break self-exclusion: gamesense.com/support/game-break.html

National

  • Gamblers Anonymous: gamblersanonymous.org
  • Gambling Therapy (free, global support): gamblingtherapy.org

A Note on Age Verification

Legal gambling age varies by province: 18 in Alberta, 19 in Ontario and British Columbia. Age verification is performed by licensed operators directly during account registration, not by BonusCasino.ca. We do not provide any means to bypass an operator’s age or identity verification process.

Contact Us

Questions about this policy can be directed to:

BonusCasino.ca
Email: contact@bonuscasino.ca

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Play responsibly

Gambling should be entertainment, not a source of income. Set limits and use provincial support resources whenever needed.

View support resources
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